Privacy Policy

This Privacy Policy explains how Zolvira, LLC ("Zolvira," "we," "us") collects, uses, and protects information across all of our products, including Zolvira Prospect and Zolvira Wholesale, and any products we launch in the future. It applies to our website, our applications, and related services (collectively, the "Services").

1. Information We Collect

Depending on which Services you use, we may collect:

• Account information — name, email address, password (stored encrypted), and company information you provide when creating an account.
• Content you provide — information you enter to configure a product, such as business details, preferences, and other content you submit while using the Services.
• Connected account data — if a product lets you connect a third-party account (for example, an email provider), we access only the data needed to provide that product's features, and only with your authorization.
• Payment information — billing details processed by our payment processor. We do not store full payment card numbers on our own servers.
• Usage data — pages visited, features used, and general interaction data, collected to understand how the Services are used and to improve them.
• Device and log data — IP address, browser type, and similar technical information collected automatically when you use our Services.

2. How We Use Information

We use the information we collect to:

• Provide, operate, and maintain the Services you sign up for
• Process payments and manage subscriptions
• Communicate with you about your account, including service and support messages
• Monitor and improve the performance, security, and reliability of the Services
• Comply with legal obligations

We do not sell your personal information. If you sign up to be notified about a future product, we use the email address you provide only to contact you about that product.

3. Third-Party Services We Use

We rely on a small number of third-party providers to operate our Services, generally in the following categories:

• Infrastructure and hosting — to run our applications and store data.
• Payment processing — to handle subscriptions and billing (currently Stripe). Payment processors handle your payment details directly under their own privacy policies.
• Analytics — standard, privacy-conscious web analytics to understand aggregate usage of our Services.

A specific product may use additional integrations that are described in that product's own documentation or settings. Connecting an optional third-party account is always something you choose to do, and is governed by that provider's own terms as well.

4. Data Retention

We retain account and content data for as long as your account is active, and for a reasonable period afterward to comply with legal, accounting, or reporting obligations, resolve disputes, and enforce our agreements. You can request deletion of your account and associated data as described below.

5. Your Rights and Choices

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Opt out of non-essential marketing communications at any time

To exercise any of these rights, contact us using the information below. We will respond within a reasonable timeframe.

6. Data Security

We use commercially reasonable technical and organizational measures — including encryption in transit and access controls — to protect information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our Services are intended for businesses and individuals over the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last updated" date above and, where appropriate, notify you directly.

9. Contact Us

Questions about this Privacy Policy or your data can be sent to support@zolvira.app.